Modern hotel in the centre of Basel

Information Covid-19
Dear guests
We are open and this of course under strict protective measures for our guests and employees. We have developed a protective concept for this purpose and have trained and sensitized our employees accordingly.
You find the most important points of our protective concept here.
In order to meet the changed situation, we only offer flexible rates until after easter 2021 with the possibility of short-term, free of charge cancellation.
Our Bar&Bistro continues to offer our hotel guests hot meals and room service between 6 p.m. and 9 p.m..
We thank you for your loyalty in this special time. We are looking forward to the future with excitement and optimism - we hope to see you soon!
Stay healthy!
Your Victoria Team
Relax. Treat yourself. Settle in.
Hotel Victoria is located in the center of Basel near the Swiss Railway Station (SBB) and is a stylish haven that reflects the city's Swiss flair and urban culture.
You will find our comfortable hotel in a central location in Basel opposite the Swiss Railway Station (SBB). That means we can offer you a flexible, innovative infrastructure in a unique atmosphere for an all-round superb stay.
Our Hotel Victoria in Basel offers an appealing, warm atmosphere in a Victorian style, accentuated by remarkable design details. The spacious rooms also offer you an unbeatable night's sleep, thanks to their unique new furniture.
Our inviting Bar&Bistro restaurant features regional specialities, classic Swiss dishes and a wide range of international cuisine. This culinary sophistication is at the core of the Hotel Victoria kitchen.
To make sure every occasion is a success, Hotel Victoria offers you a choice of seminar rooms and a motivated team of experts.
Relax. Treat yourself. Settle in.


Hotel Victoria is located in the center of Basel near the Swiss Railway Station (SBB) and is a stylish haven that reflects the city's Swiss flair and urban culture.
You will find our comfortable hotel in a central location in Basel opposite the Swiss Railway Station (SBB). That means we can offer you a flexible, innovative infrastructure in a unique atmosphere for an all-round superb stay.
Our Hotel Victoria in Basel offers an appealing, warm atmosphere in a Victorian style, accentuated by remarkable design details. The spacious rooms also offer you an unbeatable night's sleep, thanks to their unique new furniture.
Our inviting Bar&Bistro restaurant features regional specialities, classic Swiss dishes and a wide range of international cuisine. This culinary sophistication is at the core of the Hotel Victoria kitchen.
To make sure every occasion is a success, Hotel Victoria offers you a choice of seminar rooms and a motivated team of experts.
„Best stay in Basel! Exceptional staff. Thank you!“
- Rating from Kirtsy in December 2020
Services
We offer:
- 24h reception
- WiFi in the entire hotel
- Concierge service
- Luggage storage for hotel guests
- Iron and Ironing board in each room
- Business Corner
- Fitness
- Water from the minibar
- BaselCard
- Restaurant Bar&Bistro
- Breakfast
- Room service (until 22:00 pm)
- Laundry service Mo - Fr
- Underground car park with
direct access to the hotel lobby
- Airport transfer
Services


We offer:
- 24h reception
- WiFi in the entire hotel
- Concierge service
- Luggage storage for hotel guests
- Iron and Ironing board in each room
- Business Corner
- Fitness
- Water from the minibar
- BaselCard
- Restaurant Bar&Bistro
- Breakfast
- Room service (until 22:00 pm)
- Laundry service Mo - Fr
- Underground car park with
direct access to the hotel lobby
- Airport transfer
Frequently asked Questions
How can I get to Hotel Victoria in Basel?
Hotel Victoria is located on Basel's Centralbahnplatz right near the Swiss Railway Station (SBB), the city's main station. That means it boasts optimum public transport links, which our guests can use for free throughout their stay. Many places of interest in the city centre are within walking distance, however.
The no. 2 tram links Hotel Victoria Basel to Badischer Bahnhof (German railway station) (11 minutes' ride) and the Exhibition Centre (Messe) (8 minutes' ride). From EuroAirport, you can take the no. 50 bus to the Swiss Railway Station (SBB) and to our hotel in Basel in just 15–20 minutes.
Are there family rooms at Hotel Victoria Basel?
Hotel Victoria offers single, double and twin rooms and suites with a range of different amenities. The superior rooms and junior suites are the most suitable for families. These rooms offer enough space for an extra bed or already have a sofa that can be transformed into an additional bed, depending on the amenities. We also provide cots for infants aged up to 2 years free of charge. The room size determines how many cots we can offer in a room. You can view the room capacity when booking online or contact our reception in advance.
Are there smoking rooms at Hotel Victoria?
No, we only offer non-smoking rooms. All public areas of the hotel, such as the bar, bistro, lobby and meeting rooms are also non-smoking.
Is breakfast included in the room price?
Breakfast is already included in some of our pricing options. If you choose an option without breakfast, you can book breakfast for your entire stay at Hotel Victoria at any time or you can pay for breakfast as required at the hotel.
Do all of the room prices include tax?
All of the room prices quoted on our website include VAT. Please note that the city tax charged by the City of Basel, which is CHF 4 per person per night, is not included in the specified room prices.
Is a credit card required when booking at Hotel Victoria Basel?
Yes, you must provide a valid credit card (American Express, Diners Club, MasterCard or VISA) when making your booking in order to guarantee the booking. Your credit card will only be charged if you book a prepaid rate in your reservation. You will be notified of this fact when booking. In all other cases, you pay when you check in to Hotel Victoria in Basel.
What are the check-in and check-out times?
If you have booked a room at Hotel Victoria in Basel, you can check in from 2 p.m. and must check out by 12 p.m. at the latest on your day of departure. Our 24-hour reception is there for you at all times, in case you arrive or depart at night or arrive in Basel without having booked a room at Hotel Victoria in advance.
Can guests leave their luggage at the hotel?
If you arrive at our hotel in Basel before the official check-in time and want to go for your first walk around the city or if you have another appointment after the check-out time on the day of your departure, we would be happy to look after your luggage for you at reception during this time.
Is parking available for cars?
If you arrive by car, you may use our private parking space in a car park for a fee of CHF 25 per night. There is a convenient lift that will take you straight from the car park to the hotel lobby. Please note that there is a height restriction of 2.20 m.
Does the hotel have free Wi-Fi?
You can access a high-speed Internet connection in all public and private areas of the hotel with our free Wi-Fi.
What time is breakfast served at Hotel Victoria?
Our abundant breakfast buffet is offered from 7.00 a.m. to 10 a.m. on Mondays to Fridays and from 7 a.m. to 10.30 a.m. on Saturdays, Sundays and all public holidays.
Does Hotel Victoria Basel provide a laundry service?
You can use our laundry, ironing and dry-cleaning services at Hotel Victoria from Mondays to Fridays. These services are not included in the room prices.
Are pets allowed at Hotel Victoria Basel?
Pets are also welcome at Hotel Victoria, although the hotel rules only permit small animals. An additional cleaning fee of CHF 15 is charged for each pet. Please inform us when booking if you wish to bring a pet.
What benefits does the BaselCard offer guests at Hotel Victoria?
As a guest at Hotel Victoria, you will receive a BaselCard for the entire duration of your stay. The costs are covered by the city tax. The BaselCard enables you to use public transport for free and also gives you a discount of up to 50% on the admission prices of museums, the theatre, the zoo and a wealth of other tourist attractions and activities.
Frequently asked Questions


How can I get to Hotel Victoria in Basel?
Hotel Victoria is located on Basel's Centralbahnplatz right near the Swiss Railway Station (SBB), the city's main station. That means it boasts optimum public transport links, which our guests can use for free throughout their stay. Many places of interest in the city centre are within walking distance, however.
The no. 2 tram links Hotel Victoria Basel to Badischer Bahnhof (German railway station) (11 minutes' ride) and the Exhibition Centre (Messe) (8 minutes' ride). From EuroAirport, you can take the no. 50 bus to the Swiss Railway Station (SBB) and to our hotel in Basel in just 15–20 minutes.
Are there family rooms at Hotel Victoria Basel?
Hotel Victoria offers single, double and twin rooms and suites with a range of different amenities. The superior rooms and junior suites are the most suitable for families. These rooms offer enough space for an extra bed or already have a sofa that can be transformed into an additional bed, depending on the amenities. We also provide cots for infants aged up to 2 years free of charge. The room size determines how many cots we can offer in a room. You can view the room capacity when booking online or contact our reception in advance.
Are there smoking rooms at Hotel Victoria?
No, we only offer non-smoking rooms. All public areas of the hotel, such as the bar, bistro, lobby and meeting rooms are also non-smoking.
Is breakfast included in the room price?
Breakfast is already included in some of our pricing options. If you choose an option without breakfast, you can book breakfast for your entire stay at Hotel Victoria at any time or you can pay for breakfast as required at the hotel.
Do all of the room prices include tax?
All of the room prices quoted on our website include VAT. Please note that the city tax charged by the City of Basel, which is CHF 4 per person per night, is not included in the specified room prices.
Is a credit card required when booking at Hotel Victoria Basel?
Yes, you must provide a valid credit card (American Express, Diners Club, MasterCard or VISA) when making your booking in order to guarantee the booking. Your credit card will only be charged if you book a prepaid rate in your reservation. You will be notified of this fact when booking. In all other cases, you pay when you check in to Hotel Victoria in Basel.
What are the check-in and check-out times?
If you have booked a room at Hotel Victoria in Basel, you can check in from 2 p.m. and must check out by 12 p.m. at the latest on your day of departure. Our 24-hour reception is there for you at all times, in case you arrive or depart at night or arrive in Basel without having booked a room at Hotel Victoria in advance.
Can guests leave their luggage at the hotel?
If you arrive at our hotel in Basel before the official check-in time and want to go for your first walk around the city or if you have another appointment after the check-out time on the day of your departure, we would be happy to look after your luggage for you at reception during this time.
Is parking available for cars?
If you arrive by car, you may use our private parking space in a car park for a fee of CHF 25 per night. There is a convenient lift that will take you straight from the car park to the hotel lobby. Please note that there is a height restriction of 2.20 m.
Does the hotel have free Wi-Fi?
You can access a high-speed Internet connection in all public and private areas of the hotel with our free Wi-Fi.
What time is breakfast served at Hotel Victoria?
Our abundant breakfast buffet is offered from 7.00 a.m. to 10 a.m. on Mondays to Fridays and from 7 a.m. to 10.30 a.m. on Saturdays, Sundays and all public holidays.
Does Hotel Victoria Basel provide a laundry service?
You can use our laundry, ironing and dry-cleaning services at Hotel Victoria from Mondays to Fridays. These services are not included in the room prices.
Are pets allowed at Hotel Victoria Basel?
Pets are also welcome at Hotel Victoria, although the hotel rules only permit small animals. An additional cleaning fee of CHF 15 is charged for each pet. Please inform us when booking if you wish to bring a pet.
What benefits does the BaselCard offer guests at Hotel Victoria?
As a guest at Hotel Victoria, you will receive a BaselCard for the entire duration of your stay. The costs are covered by the city tax. The BaselCard enables you to use public transport for free and also gives you a discount of up to 50% on the admission prices of museums, the theatre, the zoo and a wealth of other tourist attractions and activities.
We are here for you !
Address
Hotel Victoria
Centralbahnplatz 3–4
4002 Basel
Contact
Tel: +41 61 270 70 70
E-Mail: hotel-victoria@balehotels.ch
How to find us
- Centrally located directly opposite the SBB railroad station
- 8 min or 11 min with tramline 2 from Badischer Bahnhof or Messe Basel to the hotel
- From the hotel many sights can be reached within 15 minutes by public transport
- Bus line 50 from and to the Euroairport directly opposite the hotel
- At check-in, every guest receives the Basel Card for free use of public transport in Basel
- Hotel's own underground car park with direct access to the lobby if arriving by car: Exit Basel City, Zentrum Süd, Bahnhof SBB, entrance to the "Centralbahnparking" underground car park (entrance: Gartenstasse 150, max. entrance height 2.10m), follow signs for "Hotel Victoria" (2nd basement level, keep right)